Customer Service
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Customer Service What is your mailing address? What is your phone number and fax
number? How do I set "WAH" E-Newsletters to my email's safelist? The Walk Club FAQ Online Store FAQ Health and Fitness FAQ
How do I set "WAH" E-Newsletters to my email's safelist? How do I view/print my 10 Day Challenge? My words are "jumbled" on the 10 Day Challenge... Why won't the video clips play? I run a Mac... How can I get the videos to play?
Why can't I login to The Walk Club? What should I do if I forgot my password? When will my Walk Club membership renew? How do I update my Walk Club payment information? How do I cancel my Walk Club membership? How do I unsubscribe from your email newsletters? How do I update my email address? How do I change my username? How do I change my password? Why won't the video clips play? How do I get my chat application to work? How do I print the calendar? How do I get my 15% WC member store discount?
Can you send a fax order? What is the toll free number to place an order? What is your Return Policy? We cannot accept returns of any opened CD, DVD or VHS. Anti-piracy regulations and our own experience require this because product can be copied. Damaged or defective products may be returned within 30 days for same title replacement. If you are unsatisfied with an individual item you purchased as part of a package, you may return that item separately. Please note that in some cases a package discount has been applied to each item. You will be refunded the discounted price, which may differ from the price if you purchased it individually. To review the amount you will be refunded for each individual item within the package, please call our office toll free at 1-888-440-9255. We reserve the right to refund promotional packages as whole units only. Send returns or damaged/defective product to: Can I place an order by check? How long will it take for my order
to arrive? Will my private information stay
private? What if I am not satisfied with my
purchase? How is my order being shipped? How long will it take for my order
to arrive? Is the Leslie Sansone web site secure? What if my order is incomplete or
incorrect? What if my product is damaged or
defective? How do I request a refund or return? Where do I send my return? What product is available on DVD format? Can I purchase the Walk Boosters
(Walk Away Weights, Walk belt, hand/ankle weights, gloved weights, lex
loop, stretchie) individually? Do your Walk Away Weights have to
be filled with water? Can I order replacement tubing for
my belt? Does the pedometer give total steps
and miles walked? Does the pedometer talk and/or have
music? How do I get my 15% WC member store discount?
How many calories do I burn during
a workout? Can I use your firming workouts every
day? What is interval training? What are the benefits of interval
training? Can I still benefit from breaking
up my workout at different times during the day?
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